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Summary. Traditionally, transformation efforts are organized as programs with a defined beginning and end. Rooted in a change model popularized by German American psychologist Kurt Lewin in the 1950s, this approach involves three stages: “unfreeze, change, and refreeze.” Although it is effective for discrete projects like implementing a new payroll

Why user requirements validation and governance? User requirements are heart of any IT project. Therefore, we aspire to standardize and harmonize the process of creation, review, approval and storage of these requirements for the following reasons * Bring clarity and transparency in the process * Enables creation of central repository which shall